We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your purchase, we realize there are times that you may need to return a product.  If you will need to return your product, please review the information below.

• Returns must be made within 30 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• All returns received are subject for inspection. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise.
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  
• Returns will be processed within 1-2 weeks of our office receiving your item.

Only items purchased on www.kodiandbeauty.com may be accepted for a return.  

Please contact customer service with any questions by email at kodiandbeauty@gmail.com 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at kodiandbeauty@gmail.com

Please mail your kodiandbeauty@gmail.com return to:

Chen Gefen

Geroev Stalingrada 12g

Kiev

Ukraine

Please Note:  Empty containers cannot be accepted for refund.

REFUND POLICY

We are happy to exchange any merchandise that is defective, damaged or unused.  If you will need to exchange your product, please review the information below.

• We accept exchanges on items purchased on kodiandbeauty.com only up to 30 days after the original purchase. 
• Please enclose the product you wish to exchange and your receipt.  On the receipt, write instructions on what item(s) to exchange. 
• If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information. 
• You will be responsible for the return shipping & handling charges, which will not be refunded. 
• Ship your exchange to us

Chen Gefen

Geroev Stalingrada 12g 

Kiev

Ukraine

Please contact customer service with any questions by email at kodiandbeauty@gmail.com 

Please Note:  Empty containers cannot be accepted for an exchange.

DAMAGED PRODUCTS POLICY

If you receive an item that is broken or damaged, you may contact customer service within 30 days for a replacement.  Items will not be replaced after 30 days.  Please contact customer service at kodiandbeauty@gmail.com we will respond with the appropriate return and/or exchange instructions.